How Managed IT is your insurance policy

26 Feb. 2019

What is Managed IT?

Managed IT is the proactive monitoring of IT systems and infrastructure, at flat-rate, fixed monthly fees; provided and delivered by IT service providers.

Here's some quick reasons why Managed IT is your insurance policy:

  • IT experts give you peace of mind. Most people aren't IT experts. Managed service providers take care of your IT, so you can focus instead on running your business. The IT provider becomes your "virtual Chief Technology Officer" (vCTO), providing direct IT support and advice for your business.
  • Proactive support. Managed IT services provide proactive support. This means that instead of your IT firm constantly fixing problems as they come up, they will identify and look to resolve them before they occur, keeping your systems up to date and optimal while minimising IT issues.
  • Strategic IT planning. What IT systems will you need in 12- or 24-months’ time? Managed IT services help you think ahead and advise on what you need to be planning from an IT perspective. This proactive support ensures that your IT infrastructure and software is upgraded and updated to minimise risks such as downtime, viruses and crashes.

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