BlueReef Agent

The BlueReef Agent is a powerful tool we use to help our clients and proactively monitor, protect and maintain their computer systems. Used over the internet, we are able to assist with any IT issue; or help prevent issues such as data loss and downtime from hardware failure.

The BlueReef Agent can be installed on Mobile Devices (such as Apple & Android), as well as PCs and laptops running Windows, MacOS (Apple), or Linux. The Agent can also be extended to servers running Windows or Linux distributions.

With this tool we can keep an eye on the health of your computer hardware (monitor, track and prevent issues) and remotely update and maintain your computer, keeping it running smoothly and without faults.

The tool also helps us gain remote support to your computers where required (remote support), and control which websites staff can access on their computers (i.e. block social media, gambling sites etc.).

For mobile devices, we can help track lost or stolen phones and remotely wipe devices & setup wireless networks.

Setup costs are low, and the desktop version of the software is provided free of charge for clients who use our Managed IT Services.

BlueReef Agent features;

  • Enterprise Grade Antivirus
  • Monitoring of your devices hardware (Disk Space, Hardware Health, Predictive failures of hardware)
  • 24/7 Monitoring of your operating system and software components
  • Security & Network protection from intrusion and virus attack
  • Inbuilt tools for automatic performance enhancements (for noticeable improvements)
  • Remote Support
  • Remote Automated Maintenance (Including basic tasks like disk defrag, updates for major software titles, and more)
  • Remote Reporting (To your IT provider)
  • Mobile device tracking / remote wipe
  • Mobile device wireless network setup
  • Mobile deivce software checks / hardware specs
  • Cloud Backup (Optional)
  • Web Monitoring, Protection & Usage Reporting (Optional)