Submit a support ticket

The BlueReef Support Team is dedicated to helping you as soon as possible. Please fill out the below and we will be with you as soon as possible. Otherwise call 08 8922 0000 for immediate assistance.



Here are some files that your IT Support officer may ask you to download;

IP Address Information

From time to time, we may need to know the local and public IP address of your computer.

Your public IP address is: 

Your local IP address is:


Note: the above local IP feature works best in Firefox & Chrome browsers.

Support Documentation (Wiki)

We have developed some articles to help support clients with everyday tasks. You can gain access to the library here.

Remote Support Tool

This remote support tool is ONLY for clients we need to support who don't have the BlueReef Agent installed.

Please ask our technical staff for assistance installing the agent for enhanced support & security so we can help you better next time.

To download the remote support this time around, please follow this link.

Internet Speed Test

To perform a speed test on your internet connection, please click here. 

In the new window, click on the GO button.

NOTE: for best results, please disconnect all other devices on the network and close all other applications on your computer.

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